How to Start HOA Online Voting


Homeowners associations (HOAs) are designed to help maintain and improve their communities’ value and quality of life. They provide essential services such as landscaping, road maintenance, and security. One of the most critical functions of HOAs is decision-making, which often requires a vote by the members. In the past, this was done through physical meetings, where members would cast their votes by raising their hands or using paper ballots. However, with the advancement of technology, HOA online voting has become an increasingly popular alternative.

Online voting for HOA meetings has become increasingly popular due to its convenience and efficiency. With the advancement of technology, many homeowners associations (HOAs) are now able to conduct voting for meetings and important decisions online. This article will explore the benefits of online voting for HOAs and how to implement it.

Benefits of Online Voting for HOAs

  1. Convenience: One of the most significant benefits of online voting for HOAs is its convenience. Members can vote from anywhere, whether at home or on the go, as long as they have access to the internet. This eliminates the need for physical meetings, which can be difficult to schedule and attend.
  2. Efficiency: Online voting is also more efficient than traditional methods. It eliminates the need for paper ballots, which can be time-consuming to count and verify. Online voting platforms can automatically tally votes, which saves time and reduces the risk of errors.
  3. Accessibility: Online voting also increases accessibility for members with mobility or transportation issues. It allows them to participate in voting without having to attend physical meetings.
  4. Transparency: Online voting provides greater transparency for HOAs. Members can view the voting process in real time, which increases their confidence in the fairness and accuracy of the results.

Check Your HOA Governing Documents

Before implementing online voting, an HOA should check its governing documents, such as the bylaws and CC&Rs, to determine if they can conduct online voting. Some HOAs may have specific rules requiring voting in person, while others may not have any restrictions. In addition, state laws may also play a role in determining whether online voting is allowed. If the governing documents do not allow online voting, the HOA may need to amend them to make it possible.

It’s important for HOAs to consult with legal counsel to ensure that they are following all necessary procedures and requirements. By checking their governing documents, HOAs can ensure that they are acting in accordance with their rules and regulations while also providing members with a convenient and efficient way to participate in decision-making.

Implement Your HOA Online Voting System

Deciding how to implement an online voting system for your HOA can be daunting. From choosing which online voting software system to use to showing your residents how to use the system, there are many steps in the process.

Step 1: Choose an Online Voting Platform

Many online voting platforms are available, each with unique features and pricing. HOAs should choose a platform that is easy to use and has the necessary security features to protect members’ privacy.

There are many online voting software systems available for HOAs to choose from, each with its own unique features and pricing. Here are the five top options for HOAs:

  1. Simply Voting – Simply Voting is a secure, user-friendly online voting platform that offers a variety of features, including multiple languages, customizable ballots, and real-time voting results. It also provides security features such as two-factor authentication and encryption to protect members’ privacy.
  2. ElectionBuddy – ElectionBuddy is an online voting platform allowing HOAs to create custom ballots, set up voting rules, and automate voting processes. It also provides various security features such as password-protected ballots, encryption, and multi-factor authentication.
  3. Survey & Ballot Systems – Survey & Ballot Systems offers a comprehensive suite of online voting solutions tailored to meet the needs of HOAs. Its software features secure, customizable ballots, real-time results, and robust security features to ensure the integrity of the voting process.
  4. eBallot – eBallot is an online voting platform that offers a variety of features, including customizable ballots, voter authentication, and real-time results. It also provides a comprehensive audit trail to ensure the integrity of the voting process.
  5. BigPulse – BigPulse is an online voting platform allowing HOAs to create custom ballots, set up voting rules, and automate voting processes. It also offers advanced security features such as encryption, multi-factor authentication, and vote verification to protect members’ privacy.

When selecting an online voting software system, it’s important for HOAs to consider each platform’s specific needs, budget, and security features.

Step 2: Set Up the HOA Online Voting Process

HOAs should establish guidelines for the online voting process, including deadlines for voting, how to access the online platform, and how to vote.

Establishing guidelines for an HOA online voting process is crucial to ensure that the process is fair, secure, and effective. Here are some steps to help establish guidelines for online voting:

  1. Determine the scope of the vote: Before establishing guidelines, it’s important to determine the scope of the vote. This includes identifying the issues to be voted on, the timeline for the vote, and the eligibility criteria for voting.
  2. Determine the voting method: There are several voting methods to consider, including single-choice, multiple-choice, and ranked-choice voting. Determine the appropriate method for the issues being voted on and communicate this information to members.
  3. Establish voter authentication: To ensure the security and accuracy of the voting process, establish a method of voter authentication. This can include requiring members to enter a unique password, using two-factor authentication, or verifying member information before allowing them to vote.
  4. Set a deadline for voting: Set a deadline for voting to ensure that all members have ample time to cast their votes. Communicate the deadline clearly to members and provide reminders as necessary.
  5. Communicate voting instructions: Communicate voting instructions clearly to members, including how to access the voting platform, how to cast their vote, and how to verify their identity.
  6. Ensure privacy and security: Establish privacy and security measures to protect member information and prevent unauthorized access to the voting platform. This can include using encryption, restricting access to the platform, and monitoring the voting process for irregularities.

By following these steps, an HOA can establish clear guidelines for online voting that are fair, secure, and effective. This will help ensure members can participate in decision-making and increase engagement and transparency within the HOA.

Step 3: Test the HOA Voting Platform & Process

Before implementing online voting for important decisions, HOAs should conduct a trial run to ensure the platform is working correctly and that members are able to use it effectively.

When introducing a new online voting platform, it is crucial for an HOA to test the platform before using it for important decisions. Here are some steps that an HOA can take to test a new online voting platform:

  1. Conduct a pilot test: Before conducting a full-scale test, an HOA can conduct a pilot test with a small group of members to identify potential issues or glitches with the platform. This will allow the HOA to make necessary adjustments and ensure the platform works effectively.
  2. Test for security: It’s important to thoroughly test the platform’s security features to ensure members’ information is secure. HOAs can test the platform’s encryption, authentication, and other security features to ensure they function properly.
  3. Conduct a mock vote: Conducting a mock vote is a good way to test the platform’s functionality and ensure that members are able to cast their votes correctly. This will also help to identify any issues with the platform’s user interface or instructions.
  4. Test for accessibility: HOAs should also test the platform for accessibility to ensure that all members can use it effectively. This includes testing the platform’s compatibility with different devices and internet browsers. Test on mobile as well as desktop. Test on Mac and Windows. And test in Chrome and Safari.
  5. Get feedback from members: After conducting the tests, HOAs should gather feedback on their members’ experience with the platform. This will help to identify any issues that may have been missed during testing and allow the HOA to make any necessary improvements.

By following these steps, an HOA can effectively test a new online voting platform and ensure that it is ready for use in important decisions. This will help to increase transparency, participation, and engagement among members, ultimately leading to better decision-making.

Step 4: Notify Residents and HOA Members

Once a platform has been chosen and tested, HOAs should notify members of the new online voting option. This can be done through email, social media, or the HOA’s website. Members should also be provided with clear instructions on how to use the platform.

When introducing a new online voting system, HOAs should communicate the information clearly and effectively to ensure all members know about the change. Here are some steps HOAs can take to notify residents of a new online voting system:

  1. Send an email: The easiest way to notify residents of a new online voting system is to send an email. The email should explain the new system’s benefits and provide instructions on how to access and use it. Including a link to the voting system and any necessary login information is also a good idea.
  2. Host an information session: Hosting an information session can effectively introduce the new online voting system. HOAs can use this opportunity to demonstrate how to use the system and answer residents’ questions.
  3. Post on social media: Many residents use social media, so HOAs can use this platform to notify residents of the new online voting system. Posting updates and reminders on social media can help ensure that residents are aware of the system and are more likely to use it.
  4. Update the HOA website: The HOA website is another effective way to notify residents of a new online voting system. HOAs can create a dedicated page on their website that explains the system’s benefits and provides instructions on how to use it.
  5. Send a physical mailer: For residents who may not have access to email or the internet, sending a physical mailer can be an effective way to notify them of the new online voting system. The mailer should include all the necessary information, including a link to the voting system and any login information.

By using a combination of these communication methods, HOAs can ensure that all residents are aware of the new online voting system and are able to use it effectively. This will help to increase participation and engagement among residents and lead to better decision-making.


Online voting provides many benefits for HOAs, including convenience, efficiency, accessibility, and transparency. By following the steps outlined in this article, HOAs can implement online voting in a way that is easy for members to use and provides accurate and fair results.

Seek the Help of a Property Management Professional

If you’re struggling to manage your HOA or condo association, it’s worth contacting a professional management company like Innovative Management for help. With years of experience managing COA and HOA properties, Innovative Management can provide valuable guidance to association board members, ensuring that your properties are managed efficiently and effectively. We offer various services, including financial management, maintenance, and homeowner communication, making managing your association properties easier. By working with Innovative Management, you can have peace of mind knowing that your community is in good hands and managed by experienced professionals.

Contact Innovative Management to start a conversation.

Categories HOA