19 Things to Include in Your COA / HOA Newsletter


Your COA (Condominium Owner Association) or HOA (Homeowner Association) plays a pivotal role in ensuring your community thrives, maintaining its standards, and safeguarding its interests. An essential component of this task is seamless communication. It binds the community together, fostering trust and understanding among its members.

This article will provide insight into how to write a COA or HOA newsletter and what topics are most popular with homeowners and community members.

Why Every COA & HOA Needs a Community Newsletter

Fostering a sense of community spirit is integral to harmonious living. And newsletters provide neighbors with the information they need to bond with each other. HOA newsletters serve as an avenue to keep members informed about community news, address concerns, provide feedback mechanisms, and share essential legal and regulatory updates that affect the whole community.

Who Usually Writes a COA or HOA Newsletter

An HOA newsletter is typically written by one or a combination of the following individuals or groups:

  1. HOA Board Members: Often, a member of the HOA board, such as the secretary or communications officer, takes the lead in gathering information and crafting the newsletter. They have a keen understanding of the association’s operations and priorities.
  2. Dedicated Communication Committee: Some HOAs have a communication or newsletter committee responsible for producing the newsletter. This committee collaborates to gather content, write articles, and distribute the newsletter to residents.
  3. Property Management Staff: In communities where a property management company is involved, there might be staff dedicated to communication roles. These professionals, familiar with property management best practices, might produce the newsletter on behalf of the HOA.
  4. Resident Contributors: Some HOAs invite residents to contribute articles or information to the newsletter. This can be a way to foster community involvement and ensure diverse voices are represented.
  5. External Writers or Agencies: For larger communities or HOAs wanting a professional touch, external freelance writers or marketing agencies might be hired to craft the newsletter.

What to Include in a COA or HOA Newsletter

A COA / HOA newsletter serves as a vital communication tool to keep residents informed and engaged. Here are key elements that should typically be included in a COA or HOA newsletter:

  1. President’s/Board’s Message: A brief message from the COA/HOA president or board offers insights into the association’s current focus, along with recent meeting minutes.
  2. Financial Summaries: Highlighting budget updates, financial statuses, and any dues or assessments gives residents a transparent view of the association’s fiscal health.
  3. Upcoming Events: Listing important dates, community gatherings, or meetings helps residents stay engaged and informed.
  4. Maintenance and Project Updates: Informing residents about ongoing or upcoming maintenance projects, renovations, or other community enhancements is essential.
  5. Safety and Security Alerts: Updates on safety protocols, security measures, or emergency drills if your community lives in a shared building. Include any reports of damage or theft that may have taken place in the community.
  6. Member/Resident Spotlights: Featuring residents or families can help foster community spirit and celebrate accomplishments.
  7. Committee Reports: Updates or summaries from various committees (like ARC, parks, and recreation) offer a deeper dive into specialized community tasks.
  8. Rules and Regulations: Periodically reminding members of community guidelines or introducing new rules ensures everyone is on the same page.
  9. Local News and Events: Including information on happenings outside but near the community can be valuable, especially if they impact residents.
  10. Tips and Recommendations: Offering advice on seasonal maintenance, energy-saving, local businesses, or other relevant topics adds value to the newsletter.
  11. Community Classifieds: A section for residents to list items for sale, services offered, or seeking recommendations can foster interaction among members. An HOA newsletter is a great place to gather support for a neighborhood garage sale.
  12. FAQs: Addressing common questions or concerns can proactively tackle issues and ensure clarity.
  13. Contact Information: Always provide relevant contact details for the board, management company, or key personnel.
  14. Photos: Including photographs of past events, community projects, or highlighted residents makes the newsletter visually appealing.
  15. Feedback and Survey Links: Encouraging residents to provide feedback or participate in surveys ensures the association remains attuned to their needs.
  16. Acknowledgments: Recognizing volunteers, board members, or residents who’ve made significant contributions keeps morale high.
  17. Advertisements: If the association allows local businesses to advertise, having a dedicated space can offset printing costs or raise money for neighborhood social events.
  18. Calendar: A visual calendar highlighting important dates for the month or quarter can be a handy reference.
  19. Important Reminders: Reiterating crucial dates for fee payments, upcoming meetings, or registration deadlines ensures members don’t miss out.

A well-crafted COA or HOA newsletter not only disseminates essential information but also works towards building a cohesive, informed, and engaged community.

How to Write a COA or HOA Newsletter

A newsletter’s content must resonate with its readership. This means choosing an appropriate tone and language that’s both formal and engaging.

Include Visual Elements in Your Newsletter

Incorporating visual elements like infographics or photographs can break textual monotony, making the newsletter visually appealing. It’s vital, however, to avoid cramming too much information and ensure that what’s reported is ethical and accurate.

Frequency of Your Newsletter

While monthly editions offer consistent updates, they might risk information redundancy. Quarterly summaries provide a comprehensive update without overwhelming the readers. However, certain situations might call for special edition newsletters addressing specific events or emergencies.

Distribution Methods for Your Newsletter

In today’s digital age, many HOAs are moving towards online newsletters, but printed versions still hold a nostalgic charm for some. Harnessing the power of social media and websites can enhance distribution. Email campaigns can be both efficient and environmentally friendly for those digitally inclined.

You may even wish to have a combination of print and digital. Adopting a predominantly digital distribution method for newsletters throughout the year is cost-effective and environmentally friendly. Digital newsletters allow for swift dissemination, interactive features, and real-time updates, ensuring members stay informed in a timely manner. They can also easily reach a wider audience, accommodating those who prefer accessing information via smartphones, tablets, or computers. However, a printed synopsis at the end of the year offers a tangible recap, serving as a keepsake that members can physically hold, archive, or peruse at leisure. This annual print edition provides a consolidated overview of the year’s highlights, fostering a sense of nostalgia and reflection. Moreover, for members who might not be as tech-savvy or those who appreciate the tactile experience of reading printed material, this year-end gesture ensures inclusivity and caters to diverse preferences within the community.

Engaging the Community

A community newsletter should not be a one-way communication. Inviting guest contributions can add diverse voices, and soliciting feedback ensures the newsletter remains relevant and serves its purpose. Forming a dedicated newsletter committee can be beneficial, pooling in talents from various quarters for a more holistic approach.


While technological advancements continue to change the face of communication, the relevance of community newsletters remains undiminished. By embracing change and innovation, HOAs can ensure that their newsletters remain a cherished aspect of community life, binding its members in unity and shared purpose.

Seek the Help of a Property Management Professional

If you’re struggling to manage your HOA or condo association, it’s worth contacting a professional management company like Innovative Management for help. With years of experience managing COA and HOA properties, Innovative Management can provide valuable guidance to association board members, ensuring that your properties are managed efficiently and effectively. We offer various services, including financial management, maintenance, and homeowner communication, making managing your association properties easier. By working with Innovative Management, you can have peace of mind knowing that your community is in good hands and managed by experienced professionals.

Contact Innovative Management to start a conversation.